HOTEL & RESORT SHUTTLE SOFTWARE

Guest transfers that never reach the front desk phone

Self-service guest booking, scheduled property loops, airport runs and staff dispatch — one board for every wheel on the property.

Starts at
$99/mo
Setup
$399
Commission
0%
Go-live
3–5 days

Hotel shuttles fail in the same two places: a guest can't see when the next loop leaves, and the front desk becomes an unpaid dispatch team. Shuttle.Software gives guests a QR-code booking link with live departure times, and gives your staff a single board that shows every run, driver and pickup for the day.

Everything included

Features built for this operation

Front-desk console

Staff book, amend or cancel a guest ride in seconds, with room reference and arrival time attached.

Scheduled loops

Fixed 20/30/60-minute property loops with capacity per departure, plus on-demand rides outside loop hours.

Guest QR booking

In-room and lobby QR codes open a branded booking page with live next-departure times — no app install.

Airport runs with flight tracking

Departure transfers timed backwards from the flight, arrival pickups re-timed when the flight moves.

Folio & billing options

Complimentary, paid online, or logged against a room reference for property billing and month-end reconciliation.

Live shuttle map

Guests see the shuttle approaching; concierge stops guessing when the van will be back.

Multi-property support

Run several hotels as separate bases with shared vehicles, separate branding and per-property reporting.

Demand reporting

Peak hours, no-show rates and loop load factor so you size vehicles to real guest demand.

How it works

From booking to drop-off in four steps

01

Guest scans or asks

In-room QR or a front-desk request creates the booking with room number and party size.

02

Slot confirmed

The guest sees the exact departure time and gets an SMS reminder before it leaves.

03

Driver gets the loop

Manifest with names, rooms, pickup points and luggage notes lands on the driver's phone.

04

Property reports

Every ride is logged for billing, cost-per-guest analysis and vehicle scheduling.

Benefits

What changes in week one

Front desk stops dispatching

Self-service booking and live departure times remove the repetitive shuttle questions from your lobby.

✓ Live in 3–5 working days

Guests stop waiting outside

Live tracking and SMS reminders mean nobody stands at the curb wondering if the van is coming.

✓ Live in 3–5 working days

Right-sized vehicles

Loop load reporting shows when a 14-seater is running four passengers — and when it's turning guests away.

✓ Live in 3–5 working days

Airport reliability

Flight-linked departures protect your reviews on the one ride guests remember most.

✓ Live in 3–5 working days

Who this is for

Hotels & resorts · Serviced apartments · Casino & conference properties · Ski and beach resorts · Multi-property hotel groups

Frequently asked questions

Can the front desk book on behalf of a guest?

Yes. Staff accounts book, amend and cancel in seconds from any device, and the guest still receives the same SMS and email updates as a self-service booking.

Does it handle scheduled hotel loops?

Yes — fixed departures every 20/30/60 minutes, plus on-demand rides outside loop hours, on the same dispatch board.

Can we charge rooms or keep the shuttle complimentary?

Both. Runs can be complimentary, paid at checkout, or logged against a room/folio reference for property billing.

Do you support multiple properties?

Yes. Multi-property groups run each hotel as its own base with shared vehicles, separate branding and per-property reporting.

Get started

See it running on your routes

20-minute personalised demo loaded with your city, routes and rate sheet before the call.

🇺🇸 USA(402) 816-6183
🇬🇧 UK+44 7453 415289

We reply within one business day. Emails go to info@taxi-webdesign.com.