An always-on WhatsApp assistant that quotes, books, collects payment and pushes the job straight to dispatch — no app download, no missed message at 2am.
Most shuttle enquiries now start on WhatsApp, and most of them are lost because nobody replies fast enough. The Shuttle.Software WhatsApp booking bot answers instantly, asks the six questions that matter — pickup, drop-off, date and time, passengers, luggage and flight number — prices the trip from your own rate table, sends a secure payment link and drops a confirmed reservation onto your dispatch board. It works in seven languages, remembers returning passengers, links airport pickups to live flight data, and hands the chat to a human the moment a conversation needs one. Your number, your brand, your rules — running 24 hours a day.
Every enquiry gets an answer in seconds, including nights, weekends and public holidays.
The bot prices zone, distance, per-seat and hourly jobs from the same rate table your website uses.
Card, Apple Pay, Google Pay and local methods; the booking confirms only once payment or the deposit clears.
Send a flight number and the bot re-times the pickup automatically, then WhatsApps the new time.
English, Spanish, Portuguese, French, German, Italian and Arabic — it replies in the language it is written to.
Complex or high-value chats route to a live agent in the back office, then return to the bot.
Driver assigned, on the way and two-minutes-out messages with a live tracking link attached.
Returning passengers can rebook a saved trip by replying with a single word.
From your website widget, a QR code, a Google listing or a saved contact — no app install required.
Six structured questions, an instant price from your rate table, and upsells like extra luggage or a child seat.
A secure link is sent in chat; on payment the passenger receives a booking reference and receipt.
The reservation lands on the board with capacity checked, ready for automatic or manual driver assignment.
Bookings that used to arrive as an unanswered 1am message now convert while your office is closed.
✓ Live in 3–5 working daysThe repetitive quoting conversation runs itself, so your team only handles exceptions.
✓ Live in 3–5 working daysPassengers already have WhatsApp open; a chat has far less friction than a multi-step booking form.
✓ Live in 3–5 working daysChat bookings share the same database as web, phone and agent bookings — one manifest, one report.
✓ Live in 3–5 working daysAirport transfer operators · Hotel and resort shuttles · Taxi and minibus fleets · Tour and excursion transfers · Event and match-day shuttles
It is an automated WhatsApp conversation that takes a shuttle booking end to end — pickup, drop-off, date, time, passengers, luggage and payment — and writes it straight into your dispatch board as a confirmed reservation, 24/7, without a human replying.
You can use your existing WhatsApp Business number or we can provision a new one on the WhatsApp Business API. Either way the chat shows your brand name and logo, not ours.
Yes. Any chat can be handed to a live agent in one click from the back office, and the bot steps aside until the agent releases it back.
Yes — the bot sends a secure payment link (card, Apple Pay, Google Pay, and local methods where available). The booking only confirms once payment or a deposit clears, and we take 0% commission.
English, Spanish, Portuguese, French, German, Italian and Arabic out of the box, and it replies in whichever language the passenger writes in.
Yes. If the passenger sends a flight number, the bot links the booking to that flight and WhatsApps the passenger automatically when the pickup time shifts.
It is included in the $99/month flat plan with a one-time $299 setup. WhatsApp's own per-conversation messaging fees are billed at cost by Meta.
3–5 working days, including number verification, your booking rules, pricing table and message templates.
20-minute personalised demo loaded with your city, routes and rate sheet before the call.