DRIVER & PASSENGER WEB TRACKING

One live map for drivers, dispatch and passengers

Browser-based GPS tracking: drivers share position, dispatch sees every vehicle, and passengers follow their shuttle from a link — no app to install.

Starts at
$99/mo
Setup
$399
Commission
0%
Go-live
3–5 days

Web tracking closes the gap between the driver, the dispatcher and the rider. While a run is active, the driver's phone streams its position to a live dispatch map and to a private tracking page for each booked passenger. Riders see the vehicle approach with an honest ETA and get automatic alerts when it is close, so they are at the curb on time and the office stops fielding 'where is my shuttle?' calls. Dispatch can spot delays early, message affected passengers and replay any run afterwards for on-time reporting. Because tracking runs in the browser, there is nothing for passengers to download, and nothing extra for operators to deploy.

Everything included

Features built for this operation

Live driver GPS

Driver position streams from the driver app or web link to dispatch while a run is active.

Passenger tracking link

A private browser page per booking shows the vehicle, pickup point and live ETA.

Approach alerts

Automatic email, SMS or WhatsApp messages on dispatch, when the vehicle is near and on arrival.

Dispatch live map

Every active vehicle with status, next stop, delays and capacity on one screen.

Honest ETAs

Traffic-aware arrival times that update as the driver progresses and as flights shift.

Route replay

Replay any completed run to settle disputes and review on-time performance.

Privacy by design

Tracking only while a run is live, and each passenger sees only their own vehicle.

No app download

Works in any modern phone or desktop browser, so riders can start tracking in seconds.

How it works

From booking to drop-off in four steps

01

Run starts

The driver starts the run and live GPS sharing begins automatically.

02

Passengers get the link

Each booked rider receives a tracking link by email, SMS or WhatsApp.

03

Everyone watches the same vehicle

Dispatch and passengers see live position and a continuously updated ETA.

04

Run closes with a record

Tracking stops at drop-off and the route is saved for replay and reporting.

Benefits

What changes in week one

Fewer status calls

Passengers answer their own 'where is it?' question from the tracking link.

✓ Live in 3–5 working days

Earlier delay response

Dispatch sees slow runs live and can reassign or message riders in time.

✓ Live in 3–5 working days

On-time pickups

Riders arrive at the stop as the vehicle does, shortening dwell time.

✓ Live in 3–5 working days

Proof of service

Time-stamped routes settle complaints and support billing decisions.

✓ Live in 3–5 working days

Who this is for

Airport shuttle operators · Hotel and resort shuttles · Campus and student transport · Employee transport providers · Event and parking shuttles

Frequently asked questions

What is shuttle driver and passenger web tracking?

It is browser-based live tracking for both sides of a shuttle run: drivers share their position from a web link or the driver app, and passengers follow the vehicle on a live map from a link, with no app download required.

Do passengers need to install an app?

No. Passengers open a tracking link sent by email, SMS or WhatsApp after booking and see the vehicle, a live ETA and the pickup point in their browser.

How do drivers share their location?

Drivers sign in to the driver app or web link and their GPS position streams to dispatch and to the passenger's tracking page while a run is active.

What can dispatch see?

Every active vehicle on one live map with status, next stop, ETA and delays, plus route replay and on-time reporting after the run.

Is location shared all the time?

No. Tracking is only active while a run is in progress, passengers see only the vehicle assigned to their booking, and access is role-based.

What does it cost?

Web tracking is included in the flat plan from $99/month with a one-time $399 setup, and most operators go live in 3–5 working days.

Get started

See it running on your routes

20-minute personalised demo loaded with your city, routes and rate sheet before the call.

🇺🇸 USA(402) 816-6183
🕒 30 min guided session🌍 Detecting timezone…✅ Reply within 1 business day

No times available — pick another date.

We reply within one business day, then follow up at 24 hours, 48 hours and 7 days.