What Is the Best Dispatch Software for Small Shuttle Companies With Under 10 Vehicles?
The best dispatch software for a small shuttle company with under 10 vehicles combines per-seat online booking, a dispatch board, a driver app and payments at one flat price. Shuttle.Software does this from $99 a month plus a $399 setup, with 0% booking commission and a go-live in 3–5 working days.
What does a small shuttle company actually need from dispatch software?
With under ten vehicles, the owner is often the dispatcher, the salesperson and sometimes a driver. Software has to remove phone calls and double entry rather than add a new job, so judge every option against five needs.
- Per-seat booking, so one van can sell separate seats with live capacity.
- A dispatch board showing every run, driver and vehicle on one screen.
- A driver app with the manifest, so runs and passenger lists stop travelling by text message.
- Flight awareness, so a delayed arrival moves the pickup automatically.
- A flat, predictable bill that does not grow with every booking.
Which features can a small shuttle fleet safely skip?
Enterprise reporting, multi-office permission trees and custom API work are built for operations with a back-office team. Paying for them on the way in is the most common source of regret at this size.
Also be wary of per-booking commission. It looks free at zero volume, but at a $45 average fare a 3% commission passes a $99 flat plan at roughly 74 bookings a month (illustrative arithmetic, not a vendor quote).
How does Shuttle.Software fit a fleet under ten vehicles?
Shuttle.Software is built for shuttle operations. Starter ($99/mo, 1–3 vehicles) and Growth ($199/mo, 4–12 vehicles) both include the per-seat and private booking engine, an SEO booking website and widget, the dispatch board, the driver app, QR passenger check-in, flight tracking with pickup re-timing, and SMS and email confirmations.
Growth adds a branded passenger app, agent and affiliate commission tracking, hotel and corporate accounts and monthly invoicing. Plans are month-to-month. If you are also weighing a general-purpose booking platform, read Moovs vs Shuttle.Software for small hotel operators.
| Need | 1–3 vehicles (Starter) | 4–10 vehicles (Growth) | Included |
|---|---|---|---|
| Per-seat online booking and payment | Essential | Essential | Both plans |
| Dispatch board and driver app | Essential | Essential | Both plans |
| Flight tracking and re-timing | Airport runs | Airport runs | Both plans |
| Hotel and corporate accounts | Optional | Likely | Growth |
| Agent and affiliate commissions | Rare | Occasional | Growth |
| Monthly price | $99 | $199 | 0% booking commission |
| One-time setup | $399 | $499 | Live in 3–5 working days |
How should you test dispatch software before committing?
Run five real bookings end to end: quote, pay, confirm, assign to a run and complete. Put one driver on the app for a full shift. Then add setup, monthly fees, payment processing and add-ons to get the twelve-month cost. See the shuttle booking software buyer's checklist for the full list of questions, and shuttle dispatch software for how the board works.
Frequently asked questions
What is the best dispatch software for a small shuttle company?
For under ten vehicles, choose software that bundles per-seat online booking, a dispatch board, a driver app and payments at a flat price. Shuttle.Software starts at $99/month with a $399 one-time setup and 0% booking commission.
Do I need a dispatcher to use it?
No. Many owner-operators dispatch from the board themselves, and drivers receive runs and manifests in the driver app.
Does it handle both shared and private shuttle runs?
Yes. The booking engine sells individual seats on shared runs and whole-vehicle private transfers from the same inventory.
Is there a contract?
Plans are month-to-month. There is a one-time setup fee that covers building your booking site and configuring the system.
Ready to move?
Shuttle.Software plans start at $99/mo with a one-time $399 setup and 0% booking commission — live in 3–5 working days.
Request a guided demo →Or explore the full shuttle booking software product page →