SHUTTLE SERVICE APP

Your shuttle service in your passengers' pocket

A branded passenger app for booking and live tracking, and a driver app that runs the manifest — both included in the same flat monthly plan.

Starts at
$99/mo
Setup
$299
Commission
0%
Go-live
3–5 days

Passengers judge a shuttle service by two moments: how easy it was to book and whether they could see the vehicle coming. The Shuttle.Software passenger app handles both — book or manage a ride in three taps, watch the vehicle on a live map, get a push notification when it is two minutes away, and pay in-app or on account. Drivers get a separate app built for a windscreen mount: today's manifest, turn-by-turn navigation, QR boarding, no-show recording and one-tap status updates. Everything syncs to the same dispatch board in real time, with no extra licence fees per device.

Everything included

Features built for this operation

Branded passenger app

Your name, logo and colours on iOS and Android — booking, live tracking, receipts and rebooking in one place.

Live vehicle map

Passengers watch the shuttle approach with an accurate ETA instead of calling the office.

Push notifications

Driver assigned, on the way, two minutes out, arrived and delayed alerts sent automatically.

Driver app

Manifest, navigation, status buttons, QR check-in, no-show capture and end-of-shift summary.

QR boarding passes

Scan-to-board confirms the right passenger on the right run and timestamps the manifest.

In-app payment

Saved cards, tips, account billing and instant receipts — 0% commission to us.

Accessibility requests

Wheelchair, child seat and extra-luggage flags carried from booking to driver screen.

Usage insight

See app adoption, repeat-rider rates and which routes drive the most in-app bookings.

How it works

From booking to drop-off in four steps

01

Passenger books in-app

Saved addresses, saved cards and repeat-trip shortcuts make rebooking a three-tap job.

02

Dispatch assigns a vehicle

Automatic or manual assignment; the ride appears instantly on the driver's app.

03

Live tracking begins

The passenger sees the vehicle move and receives an approach notification.

04

QR board and complete

Driver scans, marks onboard and completes; the receipt lands before the passenger stands up.

Benefits

What changes in week one

Fewer 'where is my shuttle' calls

Live tracking and push alerts remove the single biggest source of inbound phone traffic.

✓ Live in 3–5 working days

More repeat bookings

Saved details and one-tap rebooking turn occasional riders into regulars.

✓ Live in 3–5 working days

Cleaner driver workflow

One screen per job replaces printed sheets, WhatsApp messages and phone calls.

✓ Live in 3–5 working days

Proof of service

QR boarding and timestamps settle disputes about no-shows and late pickups in seconds.

✓ Live in 3–5 working days

Who this is for

Hotel and resort shuttles · Airport transfer operators · Employee transport providers · Campus shuttle teams · Community and municipal shuttles

Frequently asked questions

Is the app branded with my company?

Yes. The passenger app carries your name, logo, colours and booking rules — it is your shuttle service app, not a marketplace.

Do passengers have to download an app to book?

No. The web booking site works without any download; the app is for riders who travel with you often and want tracking and saved details.

Is the driver app included?

Yes, with unlimited drivers on the $99/month plan. No per-seat or per-device licence.

Does the driver app work with poor signal?

Yes. Manifests are cached on the device and status updates queue and sync when coverage returns.

Can passengers pay in the app?

Yes — card, saved card, tips and corporate account billing, all at 0% commission from us.

How quickly can we launch?

3–5 working days for booking, dispatch and driver app; store listings follow shortly after.

Get started

See it running on your routes

20-minute personalised demo loaded with your city, routes and rate sheet before the call.

🇺🇸 USA(402) 816-6183
🇬🇧 UK+44 7453 415289
🕒 30 min guided session🌍 Detecting timezone…✅ Reply within 1 business day

No times available — pick another date.

We reply within one business day, then follow up at 24 hours, 48 hours and 7 days. Emails go to info@taxi-webdesign.com.